I made a remark along the lines of "What hope does he have?" and she said that yes, he is constantly in trouble, and his parents are often summoned to meetings with the head or the year-head or whoever.
The parent of every child of compulsory school age shall
cause him to receive efficient full-time education suitable
(a) to his age, ability and aptitude, and
(b) to any special educational needs he may have, either
by regular attendance at school or otherwise.
I quoted that to her, and she didn't get it. I clarified: "It's the parents' responsibility to ensure the child gets an education, even if they get someone else to do it." She didn't seem to see how that tied in to the child's behaviour, though.
I was and remain baffled. It's obvious to me that this child's parents have seriously damaged his/her chances of ending up either educated or in a position to educate him/herself. Is this really so obscure?